Quality and Certifications

Industrial Projects srl

The measure of success for INDUSTRIAL PROJECTS S.R.L. is linked to customer satisfaction and is based on the ability to understand their needs and expectations in order to offer products and services that meet not only their explicit needs but also their latent ones.

The strategies with which INDUSTRIAL PROJECTS S.R.L. operates in the market are directed towards the following aspects:

Towards ownership
• ensure profit margins for the remuneration of invested capital;
• ensure company growth.

Towards Customer/Market
• understand Market trends to determine the company's competitive positioning and to seize all opportunities to maintain or improve market share;
• understand customer needs and expectations to provide products and services that fully meet their needs, verifying satisfaction levels achieved with appropriate structured surveys;
• be a valuable partner that helps the customer identify the most appropriate solutions, providing technical advice;
• provide products/services of high quality and compliant with mandatory regulations.

Towards Personnel
• maintain a high level of motivation, accountability, and involvement of personnel through the enhancement and development of individual skills;
• ensure training and education of personnel to guarantee the necessary levels of competence and professional development;
• constant commitment to daily improvement of our work by providing a safe working environment.

Towards the effectiveness and efficiency of internal processes
• develop and maintain a process control system oriented towards problem prevention and timely detection and resolution;
• continuously review processes and achieved results in order to identify opportunities for improvement;
• identify quality indicators that capture customer evaluation parameters and priorities, as well as areas addressed by corporate strategic guidance.

Towards the Community
• be sensitive to the social, environmental, and legal aspects of the community in which we operate.

INDUSTRIAL PROJECTS S.R.L. also undertakes to comply with mandatory regulations and to maintain constant monitoring of their updating, in order to ensure full compliance with current requirements.


TAVAZZANO CON VILLAVESCO, 07 JANUARY 2020